For information on checking in and getting your keys, click here.
Frequently Asked Questions
Q: What’s different at Park Avenue Suites?
A: Park Avenue Suites as a hospitality company offers a better living experience than a hotel, combining the pleasures of the Manhattan Luxury living experience with the services of a hotel. Live in a Residential building with your own kitchen and enjoy additional services that cannot be provided by a hotel.
Q: What amenities can I expect?
A: All of our apartments provide the amenitiesand services that one would expect in a home. They are all furnished with high end modern Italian furniture, linens and towels, kitchenware, Televisions, and internet access.
Q: Who uses Park Avenue Suites?
A: We accommodate all types of clients, whether they are on vacation for a few days, or are here a few months for business.
Q: Where are your apartments located?
A: Our apartments are located in almost every neighborhood in Manhattan. Depending on the location you want, we will likely be able to accommodate you.
Q: How is this different from a hotel?
A: Hotels generally give you extremely small rooms, where you can expect no more than a bed and a bathroom. Park Avenue suites offer you private residences in residential buildings. You can cook your own meals and stock your own fridge. Whether it is long day of tours and museums or working, a Park Avenue Suite will always provide a more relaxing experience.
Q: What are the cost savings?
A: Generally hotels are 40% to 50% more expensive than one of our suites and will only offer you a fraction of the space. In addition, hotels will charge nearly twice as much for food you can have at your apartment ready for you. You can have company over and hold meetings, with ample space to accommodate your guests. Hotels also have many additional taxes and rates which are significantly higher than that of a Park Avenue Suite.
Q: Do you have housekeeping?
A: All of our buildings come with laundry machines or laundry services. For additional housekeeping, the cost is usually between $50 and $80 dollars per cleaning.
Q:What is your check in check out policy?
A:Generally, check in is after 3 PM and check out is around 12 PM. If you need to make special arrangements, contact us and we should be able to accommodate you.
Q: What utilities/services are included?
A: All of our apartments provide hot water, heat, electricity, Internet, Local Phone, and cable services.
Q: What is your payment/refund policy?
A: A 15% deposit is required to reserve a furnished suite at one our locations. Reservations deposits are refundable 30 days or more before your check in date. Reservations online are processed by G2S, at no additional charge to you.